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Compliance

Direct marketing opt outs: build a suppression list that works

A person who objects to direct marketing must be removed from it. How to build a suppression list that survives imports, exports and tool changes.

Oct 18, 20263 min read
Compliance

The delete or return data clause: what to ask for at contract end

GDPR Article 28(3)(g) lets you choose deletion or return when services end. Here is how to write the clause so it is testable, dated and confirmed.

Oct 18, 20263 min read
Compliance

Data retention and deletion in analytics stores: where copies hide

Deleting a person's data from a warehouse is rarely one query. A map of the copies, snapshots and caches that make deletion and retention hard.

Oct 18, 20263 min read
Compliance

What will EU buyers ask software vendors about the Cyber Resilience Act?

CRA reporting duties apply from 11 September 2026, main duties from 11 December 2027. Expect questions on vulnerability handling and support periods.

Oct 18, 20263 min read
Compliance

Cyber Essentials vs Cyber Essentials Plus: which one should you buy?

Both cover the same five controls. Plus adds independent technical testing. Here is how to choose based on who is asking and how much proof they want.

Oct 18, 20262 min read
Compliance

Cyber Essentials routes: self led or supported by a Certification Body

Cyber Essentials offers a self led route through IASME and a supported route with a licensed Certification Body. How to choose, and how to prepare either.

Oct 18, 20263 min read
Compliance

Cyber Essentials five controls: a plain checklist for a small team

Cyber Essentials rests on five technical controls: firewalls, secure configuration, update management, access control and malware protection. A checklist.

Oct 18, 20263 min read
Compliance

What belongs in a customer security summary for vulnerability management?

A customer security summary should state scope, process, targets, recent results, exceptions handling and date. One accurate page beats a long deck.

Oct 18, 20263 min read
Compliance

What a customer breach notice must say, based on FTC guidance

The elements of a good customer breach notice, from FTC guidance and GDPR Article 34: what happened, what data, what you did and what recipients should do.

Oct 18, 20263 min read

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