Customers · Customer Success

Customer outcomes. Measurable, repeated, defensible.

No longer in pilot. Safeguard is now in live production at named customers across financial services, hyperscale cloud, data infrastructure, and consumer technology. This page is the running ledger of what the platform has done for them.

Live in production at

Named customers, not anonymised case studies.

Harbinger Group
Truist
Google
Microsoft
Databricks
Snowflake
Spotify
Morgan Stanley
JP Morgan
Goldman Sachs

Customer logos shown represent organisations with active Safeguard deployments. Reference-customer participation is opt-in; additional named references and full case studies available under NDA.

1,840+
Active tenants
87%
Findings auto-remediated
<2 min
PR-time verdict average
30+
Countries deployed
What Customers Consistently Report

Six numbers that move in the first quarter.

Aggregated across deployments — anonymised by design. Where a specific customer's number is striking, we treat it as a case study, not a marketing number.

01

Triage hours saved every week

Reachability filtering and Eagle ranking compress the queue. Teams routinely report 70–85% of weekly triage time returned to engineering work that moves the product forward.

02

MTTR drops on critical findings

Auto-fix PRs land in CI on the same day a candidate finding is confirmed. Median mean-time-to-remediate on criticals moves from weeks to under 48 hours in steady-state deployments.

03

Alert noise collapses

The disproof pass filters out paths that won&apos;t exploit before they reach a human. Customers consistently see false-positive rates drop from 60–80% on their previous SCA tool to under 10% on Safeguard.

04

Audit prep time collapses

Continuous SBOMs, signed attestations, and policy-evaluation history mean the audit binder is built before the auditor asks. Reviews that took six weeks now take two to three days.

05

Tool consolidation

The platform absorbs SCA, SBOM generation, container scanning, license analysis, attestation, and policy enforcement. Customers report retiring three to six adjacent tools in the first year.

06

Developer velocity preserved

Lino runs at commit time on the developer machine. Findings ship with proposed patches. Engineers stop waiting on security review for routine bumps — and security teams stop being the bottleneck.

Customer-Success Programme

Three commitments, written into the contract.

01

Dedicated TAM at Enterprise+

Every Enterprise+ tenant gets a named Technical Account Manager who sits in your weekly security standup, escalates engineering issues into our roadmap, and runs incident bridges when something is on fire.

02

Quarterly business reviews

Each quarter we walk through your queue velocity, false-positive trend, top remediation wins, model drift on your codebase, and the roadmap items we&apos;re prioritising for the next 90 days based on your feedback.

03

Annual platform health audit

Once a year we run a full posture audit of how you&apos;re using the platform — coverage gaps, unused capabilities, policy drift, integration health — and deliver a written remediation plan with the customer-success and engineering teams.

Becoming A Reference Customer

Help the next customer make a confident choice.

A small group of customers chooses to go on record about what the platform did for their team. Reference customers participate in case studies, joint webinars, and the Customer Advisory Board — they get an early look at the roadmap, a direct line into product, and the credibility that comes with being a named voice in the category. There is no obligation; we ask, you say yes or no, and we proceed from there.

Case studies
Anonymised by default, named only with consent
Joint webinars
60-minute customer-led sessions, twice a quarter
Advisory Board
Roadmap input, quarterly in-person summit

Become the next number on this page.

Book a working session with the team. We'll baseline your current posture, project where the numbers should land in 90 days, and show you the platform doing it.