A One-Page Vulnerability Disclosure Policy for a Small SaaS Company
A customer asked for your VDP. Here is a plain-text template you can adapt in an afternoon, built from the elements CISA's BOD 20-01 and the EU CRA actually ask for.
Deep dives, practical guides, and incident analyses from engineers who build Safeguard. No fluff, no vendor FUD — just what you need to ship secure software.
A customer asked for your VDP. Here is a plain-text template you can adapt in an afternoon, built from the elements CISA's BOD 20-01 and the EU CRA actually ask for.
Researchers read the safe harbor paragraph first. Here is wording you can adopt, and the limits no company policy can override, including third parties and the law.
A scope section that is too vague floods your inbox. One that is too narrow hides real bugs. Here is a practical in-scope and out-of-scope table, and how to keep it current.
What to promise researchers, what to do in the first 72 hours, and why the EU CRA's 24 hour clock makes the moment you become aware a matter for your triage process.
The EU CRA, NIS2, the UK PSTI rules, CISA BOD 20-01 and ISO 29147 all touch vulnerability handling. Only some bind a private software company. Here is a precise sorting.
CISA makes federal agencies report ten VDP numbers every quarter. A small company can track the same ones in a spreadsheet and show a customer a program that works.
A penetration test report with open findings is a liability. How to build a retest and remediation evidence pack that an auditor and a customer reviewer can both follow.
A buyer sent you a CAIQ. Here is how to read version 4.1, build answers you can reuse, and decide whether a free STAR Level 1 listing is worth it.
Buyers send SIG files, CAIQs and homegrown spreadsheets. A single answer bank lets a small team respond to all three without rewriting the same facts.
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