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Vulnerability Handling Duties: What Is Binding and What Is Guidance

The EU CRA, NIS2, the UK PSTI rules, CISA BOD 20-01 and ISO 29147 all touch vulnerability handling. Only some bind a private software company. Here is a precise sorting.

Safeguard Security Team
6 min read

On 11 September 2026, Article 14 of the EU Cyber Resilience Act began to apply, and ENISA's Single Reporting Platform opened for mandatory notifications. That date turned a long running policy conversation into a legal one for some manufacturers, and left everyone else wondering which parts apply to them. The answer depends on what you sell, where, and to whom.

This post sorts the main sources into binding law, binding on a narrow group, and guidance.

What's affected

SourceStatusWho it bindsWhat it says about vulnerability handling
EU Cyber Resilience Act, Regulation 2024/2847, Article 14Binding since 11 Sep 2026Manufacturers of products with digital elements in scopeNotify actively exploited vulnerabilities and severe incidents: early warning in 24 hours, notification in 72 hours, final report no later than 14 days after a corrective or mitigating measure is available
CRA Article 13(8) and Annex I Part IIBinding from 11 Dec 2027Same manufacturersHandle vulnerabilities for the support period; policy on coordinated vulnerability disclosure; contact address for reports; publish information on fixed vulnerabilities after an update; free security updates
CRA Article 15VoluntaryAnyoneVoluntary reporting to a CSIRT or ENISA; no extra obligations arise from reporting
NIS2 Directive 2022/2555, Article 21(2)(e)Directive: national law binds entitiesEssential and important entities, as transposedMeasures include "vulnerability handling and disclosure"
NIS2 Article 12DirectiveMember StatesDesignate a CSIRT as coordinator for coordinated disclosure; allow anonymous reports to it
UK PSTI security requirementsBinding since 29 Apr 2024Manufacturers of consumer connectable productsProvide a point of contact for security reports, and state when reporters will get acknowledgment and status updates
CISA BOD 20-01Binding on US federal agencies onlyFederal civilian agenciesPublish a VDP with scope, testing rules, reporting method, good faith commitment, and track response metrics
NIST SP 800-216 (May 2023)Guidance for federal useFederal agenciesFederal vulnerability disclosure framework, aligned with ISO/IEC 29147 and 30111
ISO/IEC 29147 and 30111Voluntary standardsNobody by themselvesProcess for receiving and publishing, and for internal handling
RFC 9116Informational RFCNobodyThe security.txt format

Three precision points matter. First, the CRA's deadline for Article 14 reporting covers actively exploited vulnerabilities and severe incidents, not every vulnerability report. Second, a directive such as NIS2 does not bind a company directly until a Member State transposes it, so check your national law. Third, the CRA's maximum administrative fine for failing Article 13, Article 14 or Annex I duties is EUR 15 000 000 or 2.5 percent of worldwide annual turnover, whichever is higher, under Article 64(2).

ENISA's FAQ adds that a manufacturer is not required to retrospectively report an exploited vulnerability it already knew about before 11 September 2026, but must report if it becomes aware of exploitation after that date, even if the vulnerability was already known.

How to check if you're exposed

Work through these in order and stop where the answer is no.

  1. Do you sell or distribute software or a connected product into the EU? If yes, read the CRA's scope and exclusions against your product.
  2. Do you operate as an essential or important entity under your country's NIS2 law? If yes, vulnerability handling belongs in your security measures.
  3. Do you make a consumer connectable product for the UK market? If yes, the PSTI contact requirement applies to you.
  4. Do you sell to US federal agencies? BOD 20-01 binds the agency, not you, but your customer will expect a compatible process.
  5. None of the above? Your obligation is contractual and reputational. Customers may still require a policy.

What to do now

  1. Record your answers in a register entry per regime, with an owner and a review date.
  2. For the CRA, name who would file an Article 14 notification and how that person reaches the ENISA platform.
  3. Publish the contact and policy (see the VDP template post). It is useful under every regime.
  4. Map your existing process to each row's wording, and write down gaps without trying to fix everything at once.

How to avoid this trap

  1. Do not describe a guidance document as a legal duty in sales material. "ISO 29147 aligned" is not "legally required."
  2. Do not assume that a vulnerability policy satisfies Article 14. The notification duty needs a procedure for establishing awareness and filing within hours.
  3. Do not treat a directive as national law. Check the Member State's transposition.
  4. Re-read the rows when a regime changes. Some dates above are in the future and may be amended by delegated or implementing acts.

Why it matters

A small manufacturer can be more exposed than a large one, because the 24 hour clock does not shrink with headcount. The same contact address and policy serve a CRA manufacturer, a UK device maker and an enterprise supplier answering a questionnaire. Doing it once and sourcing it correctly is cheaper than reworking it for each customer.

Try it yourself

Create one register entry per row that applies to you, with the exact article number, a status (binding, directive, guidance), and your evidence. The walkthrough below shows a risk register that can hold such entries.

Click through it at your own pace, or open it full screen.

Quick check

Is CISA BOD 20-01 binding on private software vendors?

No. It binds US federal civilian agencies. Vendors may follow it as guidance, and agencies may ask for compatible practices.

When does the CRA's coordinated vulnerability disclosure policy requirement apply?

From 11 December 2027, under Annex I Part II item 5. Article 14 reporting has applied since 11 September 2026.

Sources

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