An information spill happens when data ends up on a system that is not authorized to process it. IR-9 gives a response sequence for it.
800-53 binds US federal systems and contract holders, and the spill language comes from classified and sensitive environments. In other companies the same pattern applies to customer data pasted into a public tool, or production data copied to a test system.
What the control asks
Respond to spills by:
- Assigning personnel with responsibility for the response.
- Identifying the specific information involved.
- Alerting designated people using a communication method not associated with the spill.
- Isolating the contaminated system or component.
- Eradicating the information from it.
- Identifying other systems that may have been contaminated afterward.
- Performing any additional actions you define.
NIST adds that the alert should avoid methods tied to the spill, so contamination does not spread before it is isolated.
Evidence to collect
- A spill procedure naming the responsible role.
- An out of band contact method, such as a phone tree.
- A completed example or tabletop record.
- Enhancements, where adopted: IR-9.1 Responsible Personnel, IR-9.2 Training, IR-9.3 Post-spill Operations and IR-9.4 Exposure to Unauthorized Personnel.
Common gaps
Announcing the spill in the same chat where the data sits. No way to find copies in backups or search indexes.
Quick check
Why alert people by a method not tied to the spill?
So the notification does not spread the contaminated information before it is isolated and removed.