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Hosted or shipped software: what changes in inventory questions?

For shipped software, ask what is in each release customers hold. For hosted software, ask what runs now. The inventory scope and questions differ.

Safeguard Security Team
3 min read

For shipped software, the inventory must describe each release customers hold, which may be many versions at once. For hosted software, it must describe what runs now, plus any internal tools. Same format, different scope, different questions. This is a technical framing, not legal advice.

Why the model changes the questions

Shipped means customers install it: desktop apps, mobile apps, agents, appliances, libraries. Old versions stay in the field. Hosted means the company runs it and customers use it over a network. Only the current version matters operationally.

The NTIA minimum elements report notes that an SBOM can accompany each instance of the software or be available and mappable to a specific version, for example through a version specific location. That is easy to apply to shipped software and a little different for hosted services.

Comparison

TopicShippedHosted
What to inventoryEvery supported releaseCurrent production plus staging
How many filesOne per releaseOne per deployable, refreshed on deploy
Old versionsStill in customers' handsGone after rollout
Patch deliveryCustomers must updateSeller deploys
License questions for counselRedistribution terms matter moreDifferent terms may apply to network use
Vulnerability disclosureCustomer notice, advisoriesFix and rollout, status notes

Questions for shipped software

  • Which versions are supported and which are not?
  • Is there an inventory for each, stored with the release?
  • How do customers learn about a vulnerable version?
  • Which components are bundled inside installers?

Questions for hosted software

  • What runs in production today and when was it last deployed?
  • Which internal tools touch customer data and what do they depend on?
  • How quickly can a library fix reach production?
  • Are third party services recorded as suppliers, even though they are not packages?

Products that are both

Many companies have a hosted service plus a mobile app and a command line tool. Treat each surface separately, with its own inventory and rules. A clean hosted inventory says nothing about the app.

What to hand counsel

Give your lawyers the license list, the distribution model per product and the unknown license items. They decide what it means. Do not draw legal conclusions from the inventory alone.

Safeguard offers SBOM and dependency scanning, asset discovery and compliance and evidence automation, and you can run a free scan at gold.safeguard.sh/scan.

Quick check

Does a hosted product need an inventory for license reasons?

Often it is still needed for security and customer questionnaires. Whether license terms apply differently is a question for counsel.

Sources

Last reviewed: 19 October 2026.

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