InteractivePlatform2 min
Support channels and escalation
See where to get help in Safeguard, follow your requests, escalate one that is waiting on the team with the reply time the app states, and rate a resolved request.
Use the left and right arrow keys to move between steps. Enter acts on the highlighted area and Escape closes its tip.
Step 1 of 8: Support channels and escalation
Support channels and escalation
Knowing where to ask, and what happens when an answer is slow, matters most when something is blocking your team. Safeguard keeps the channels in one place and lets you escalate a request that has waited too long. This tour uses a sample workspace, Acme Demo Corp, with test data only.
Step 1 of 8
Self-healing security runs on Safeguard.
Your first fix PR is minutes away.
No sales call required, even your agent can complete the purchase over MCP.